Support

Something not working, or a question we have not answered below? Write to us.

Email: [email protected]

It helps to include your phone model, the app version (in Settings) and what you expected to happen.

To delete your account and data, see Deleting your data in the privacy policy.

Common questions

How do I invite someone?

Every room has a 6-letter invite code. Give it to the person you want in the room; they enter it in Circle to join. There is no friends list and Circle never looks through your contacts, so a code is the only way in.

Can strangers find me?

No. There is no public profile, no search, no discovery and no Explore. Someone outside a room cannot see anything in it and does not appear anywhere in your app. People only exist for each other if they share a room.

Does everyone need Plus?

No. Plus is an upgrade to your own app. Anyone you invite joins free and never sees a paywall, and every widget updates just as fast whether or not anyone has Plus. If you host a room with Plus, it has 5 seats for everyone in it.

Where are my photos stored?

On your device. Photos you send and receive are saved on your phone. A copy goes through the cloud so it can reach the widget on other people’s phones, and that cloud copy is deleted after 30 days.

What happens when a room is deleted?

The invite code stops working straight away and nobody can send to the room. Members get a 30-day grace period to save anything they want first. After that, the room is gone. Photos already saved on someone’s device stay on that device.

Is there a feed?

Yes, a small one. It only merges the rooms you are already in, newest first. It is never ranked, and every card says which room it came from.

Can I send to just one person?

Yes. A photo goes to everyone in the room by default, or you can send it directly to one person who is already in that room.

How many rooms can I have?

On Free you can start 1 room of your own and be in 2 rooms total, with 3 people per room. With Plus you can start up to 5 rooms and be in 10 altogether, and rooms you host have 5 people.